![]() OMG WORST COMPANY EVER!! so signed up pass credit checked offered the amount £1500. If you have further inquiry, kindly send us an email to Thank you for your kindness and understanding. We appreciate your patience throughout this process. We have also informed TransUnion that we are investigating the matter and taking steps to resolve it. We have forwarded your request to our team responsible for credit reporting, and we will work closely with them to ensure that this incorrect information is corrected and will not be sent out again. We have taken note of your concern regarding your credit record being blemished, and we are committed to addressing this issue. We understand that this account was set up fraudulently, and we are taking immediate steps to correct this error. We apologize for any confusion caused by referring to you as one of our customers. We understand that a fraudulent account was set up in your name, and we can assure you that we take such matters very seriously. We apologize for any inconvenience this may have caused you. Hi Gavin, Thank you for bringing this matter to our attention. Reply from Fly Now Pay Later Apr 20, 2023 I did not use your ticket, you cancelled it without informing me. Or else I will contact newspapers and other social platforms I will not rest until justice is in place if I don't get help I will not rest until I get my name cleared.Please clear my name. My bank got involved I had to ask them to contact them as my efforts were fruitless fly now later refunded my bank after they defrauded and failed to provide a service Ticket never existed. I have proof of emails I sent to them no response.How can I get this resolved my name removed from credit default and my credit score has been affected. This is a scam they took my money, cancelled my ticket without notice and no explanation up to now and now it's appearing in my credit scores default. But now fly now has put it against my credit score. I was greatly inconvenienced as I had planned my journey had to buy a new ticket from Ethiopian Airline. Clearly, its fraud.My bank contacted them and my money got refunded by fly now pay later. Suddenly, I could not log in the website App after paying I got blocked. It was an inconvenience and devastating I have sent fly now pay later emails, phone calls no one responded as I wanted answers. The person at Luftansa had no explanation. I told him it's confirmed he then said my ticket was cancelled on the day I paid. ![]() I gave the customer service my ticket number he won't found it. I sent a message and was told it was confirmed given a ticket number and airline name,as I had not received proof of ticket.Two days later I planned to purchase extra luggage, called the airline which was Luftansa. ![]() I purchased a ticket via App my money was deducted twice using virtual card and ticket issued according to the email I received when they wanted me to pay more money. I purchased a ticket via Fly now pay Later… We appreciate your understanding and patience during this time, and we look forward to serving you again in the near future. Please feel free to reply to our email if you have any further questions or concerns. Our technical team is working diligently to resolve this issue and get our services back up and running as soon as possible. We've sent you an email further explaining the current situation and we assure you that this is a temporary situation and not indicative of our usual service standards. This temporary issue has impacted our operations, and we're sorry for any concern or confusion this has caused. We have indeed been experiencing technical difficulties since March as we're currently enhancing our platform to serve you better. Your satisfaction is very important to us and we are sorry to hear that our recent services didn't meet your expectations. Hi Takieshia, Thank you for sharing your feedback and we apologize for the inconvenience you've experienced. ![]()
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